The free version of AuthorSure is supplied “as is”, with no support.
If you have a question, you can go the AuthorSure Google+ Page , click the “Add to Circle” button and then you will be able to leave your comment or question.
When a short answer is appropriate we will reply on the Google Plus page. But if a longer answer is required we will write a blog post on this site and then reply on Google Plus with a link to the blog post.
In this way the FAQ and the Video Tutorials will grow and become more useful as people have their questions answered.
So make sure you sign up for the free AuthorSure tutorials to get access to this useful resource of help with AuthorSure.